Who is Shopika?

Shopika started as a small business in Meru County, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.We have big dreams. Our passion for E-commerce growth, means that we provide our customers nothing but the highest quality of products, that are guaranteed to meet their needs and keep them satisfied!

How can I search products on Shopika?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details

Is it safe to shop online?

This is an important question and our priority at Shopika is to ensure the privacy of our customers and safety of payment.

First, we highly recommend you have a strong password for your shopping website.

On Shopika, we offer various ways of payment including Cash on Delivery (COD), PayPal & Credit Cards. We also protect our website with ‘Mcafee secured’. When shopping online, make sure that the website has an SSL (secure sockets layer) encryption installed which is represented by an icon of a locked padlock.

Another tip is to have one credit card for your online purchases. This helps you track your purchases and God forbid something wrong happens, you can cancel that credit card. Some banks are also offering an ‘Internet Credit Card’ that has a capped amount.

How can I save when shopping online?

One of the benefits of shopping online is that you are able to find products at lower prices due to the economics of e-commerce.

We recommend you sign-up to the newsletter of your favorite online shopping websites, as they will give you a heads-up of any sale they are having. At Shopika, we send our members a newsletter to keep them up to date with new products and sales.

Also, follow the websites on social media as many will inform you of savings and offers through those channels.

We know that shopping online is fun and it should be! Check out merumall for the latest trends, and do let us know if you have any other questions. Until the next time, happy shopping!

How do I pay on Shopika?

You can choose from the different payment methods available on Shopika. Please find below the list of available payment methods:

Cash On Delivery (easy and simple at your doorstep)

Credit/Debit Card

Mobile Money

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information

Are all products on Shopika original, new/unused and genuine?

Toggle content goes here, click edit button to change this text.Yes, We are committed to offering our customers 100% genuine and original products. We also take the necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from selling on Shopika. The only exception is for refurbished products, which we ensure the best quality grade and full warranty from the seller. Please click on the following link and fill the form

How can I track my order?

We will update you on the status of your order via email on the progressive stages. Once the orders status is shipped you can track its whereabouts using the tracking number on this link

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